Tesseract - the service management solution
Tesseract is a cloud-based service management solution that is suitable for any organisation managing and maintaining assets in the field. It is designed to meet the ever-changing needs of your customers with flexibility to adjust to new strategies and to scale as you grow. It is an end-to-end solution that streamlines your service operation, helping your entire organisation to work smarter, not harder.
Offering businesses the power to optimise existing resources and improve profitability. It provides full visibility of an entire workforce and assists in selecting the most appropriate engineer for the job, minimising travel time and maximising productivity. Increase automation and reduce paperwork across your organisation, freeing up office and field-based staff to spend more time on the tasks that add greater value.
Tesseract provides critical insight into contract and asset management and stock control. It also delivers an easy-to-manage framework for mobile working and advanced reporting, all controllable from a single management console. As it is a cloud-based solution, it reduces the need for localised IT resources and it’s accessible wherever there’s an Internet connection.