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Nordic Biolabs chooses Asolvi's service management solution Evatic

Asolvi is delighted to announce that Nordic Biolabs has chosen Evatic to help them optimise their service management operations. Nordic Biolabs AB is a leading supplier of medical equipment instrumentation with clients across Sweden and Denmark. With Evatic service management solutions the company will be able to scale and innovate their service delivery at rapid speed.
March 3, 2023
Written by Asolvi
Evatic, Medical Equiptment
Evatic’s flexibility and its’ multi-faceted service management functionality delivers powerful service management tools for Nordic Biolab. 
- Nordic Biolabs is continuously looking for ways to innovate and improve our business processes. Our partnership with Asolvi is an example of our commitment to deliver excellent service experience for our customers, Ghazal Fogeby at Nordic Biolabs explains.
- Asolvi's solution Evatic was chosen after a comprehensive review of our options. We needed a solution that is flexible enough to support our industry specific needs, and that at the same time is powerful enough to support our organisation, Fogeby continues.

Years of experience

Since the 1970’s Nordic Biolabs have been supplying solutions to hospitals, universities, the biotech sector and the food and beverage industry, with a focus on top-quality equipment, backed by a commitment to outstanding customer service.

Key to their decision was Evatic’s flexibility and its’ multi-faceted service management functionality, alongside with its powerful service management tools, Evatic fully complied with their needs.

- Evatic is for us the best solution because it meets all our needs when it comes to an ad-hoc service, planned maintenance and of course to keep excellent record of our service agreements, Fogeby continues. 


Connectivity with other IT systems

Evatic can also be integrated with a range of existing business systems to deliver both existing and new services to clients. In the case of Nordic Biolabs the partnership will deliver integration with Microsoft Business Central (BC). This will provide flexible and automated invoice processing and ensure data entry duplication is reduced and accurate and timely reporting and analysis enhanced.

In their mission to continue to develop and refine their processes, whilst further improving the levels of customers support, the partnership between Asolvi and Nordic Biolabs is another example of their commitment to continuous improvement and innovation.

Find out more about Evatic and our solutions within the field of service management here.

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