About LPR Energy

LPR Energy GmbH is a nationwide technical service provider in the energy sector, supporting grid operators, utilities, and industry across electricity, gas, water, and heat. With 160 employees handling over 300,000 annual service calls—from meter management to infrastructure maintenance—precision and reliability are non-negotiable.

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The Challenge

To stay at the forefront of such a demanding market, LPR Energy needed a flexible, future-proof platform that could:

• Scale to hundreds of thousands of annual jobs without slowing down
• Adapt to varied use cases (meter reading, infrastructure services, EV charging)
• Provide real-time visibility and tight process compliance
• Evolve rapidly in response to ongoing feedback

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Why Herwig?

LPR Energy chose Herwig for:

• Industry expertise: Deep understanding of energy-sector workflows meant no steep learning curve
• Close partnership: A direct line to the Herwig team ensured rapid responses and continuous product refinements
• Agile development: Feedback from LPR Energy was immediately incorporated into new releases, keeping the tool aligned with real-world needs

“From our very first conversation, it was clear we weren’t just buying software—we found a partner that speaks our language and truly gets our challenges.”
— Stephan Busse, Managing Director, LPR Energy

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Implementation & Benefits

• Seamless rollout: Herwig was configured alongside LPR Energy’s teams, with no lengthy explanations—just tailored solutions.
• High-volume handling: Over 300,000 annual assignments are now managed end-to-end in Herwig without manual workarounds.
• Flexible modules: The platform easily accommodates meter management, infrastructure services, and growing EV charging maintenance projects.
• Future growth: Two major charging-station projects are already live on Herwig, demonstrating its scalability and adaptability.

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Discover the full LPR Energy success story and see how Herwig can simplify your most complex service operations: